How to Reduce Costly Truck Rolls

How to Reduce Costly Truck Rolls

The competitive world requires field service operators to efficiently render services while reducing their operational costs. Site visits or truck rolls form a predominant part of the service delivery, but should it be? Here’s a brief article.  What is a Truck Roll? ...
Why is Remote Support Crucial for Today’s Field Services

Why is Remote Support Crucial for Today’s Field Services

Customer satisfaction, simply put, determines the growth or decline of your business. And the after-sales-service industry is no different.  The deliverance of quality service requires the finest of field service hands and an ideal platform. Traditional methods are,...
How a Frictionless Workplace Makes You Productive

How a Frictionless Workplace Makes You Productive

There is a shift in the way we interact, consume, make purchases, and conduct businesses; convenience is an almost obvious expectation among today’s consumers. And for consumers to be convenient, employees must find convenience in their work. This article looks into...
Remote Field Service vs Office Collaborative Solutions

Remote Field Service vs Office Collaborative Solutions

When 2020 saw a shift towards the work-from-home culture, the industrial sector had a difficult prospect in its hands – primarily because much of their work is processed manually. The current season is perhaps an indicator of the many challenges already faced by the...